신뢰 & 준수

데이터 개인정보보호

우리는 개인 정보 수집, 사용, 공개 관행에 대해 설명하는 제품 개인정보 보호정책을 유지하고 있으며, 이는 귀하의 개인 정보에 대한 권리에 대해서도 설명하고 있습니다. 교육 기관 고객을 위한 개인정보 보호 관행에 대한 일부 선택적이고 한눈에 볼 수 있는 정보도 아래에 포함되어 있습니다:

1. 지역 소유권: 우리는 우리의 보호 아래에 있는 학생 개인 정보를 소유하고 있지 않습니다. 그 학생 개인 정보의 사용과 유지에 대해서는 교육 기관의 직접적인 통제 아래에 있습니다.
2. 학생 개인 정보의 사용: 우리는 고객의 교육 목적을 지원하기 위해 보유하고 있는 학생 개인 정보를 사용합니다. 우리는 학생 개인 정보를 광고 목적, 특히 타겟팅 광고 목적으로는 사용하지 않습니다.
3. 데이터 보유: 우리는 계약 만료 또는 종료 후 90일 이내에 학생의 개인 정보를 삭제합니다. 언제든지 교육 기관 고객은 학생들의 개인 정보에 대한 접근, 수정, 또는 삭제를 요청할 수 있으며, 우리는 이러한 요청을 적시에 준수할 것입니다.
4. 13세 미만 학생들: 우리는 Children’s Online Privacy Protection Act (COPPA)에 따른 의무를 준수합니다. 교육 기관 고객이 13세 미만의 학생들이 우리의 제품을 사용하도록 허용할 때, 우리는 교육 기관에게 13세 미만 학생들로부터 필요한 개인 정보 수집에 대한 동의를 얻을 수 있는 권한이 있는지 확인하도록 요청합니다.
5. 데이터 보호: 우리는 업계 표준의 행정적, 기술적, 물리적 보호 조치를 포함하는 보안 프로그램을 구현하고 유지하여, 우리의 보호 아래에 있는 학생 데이터의 기밀성, 무결성, 그리고 가용성을 보호하려고 노력합니다.

우리의 개인정보 보호 관행에 대한 자세한 정보는 제품 개인정보 보호 정책을 참조하십시오.

책임감 있는 A.I. 사용

How Does Avant Use A.I.?

From its founding in 2001, Avant’s philosophy has always been to combine the power of technology with human wisdom. We apply that same philosophy to the use of artificial intelligence (A.I.) in our products and services. We are committed to maintaining the highest standards of quality, fairness, and integrity. As part of that commitment, we have recently begun incorporating A.I. tools in select areas of our work — primarily within Mira, our subsidiary company’s language learning and formative assessment platform, within AvantProctor, to assist our human proctors by flagging potential test violations, and within our STAMP tests.

Is A.I. used in STAMP Scoring? Are all STAMP languages scored using A.I.? Is A.I. used in STAMP test development?

In Avant STAMP, A.I. is currently only utilized in specific areas of test development and response scoring. These include assisting in the creation of some Reading and Listening passages, generating certain images, and scoring select responses. Currently, the automated scoring system is used only for rating a percentage of written responses in Avant STAMP 4S and 4Se Spanish, 4S French, 4S Mandarin Chinese, and 4S English. For spoken responses, 4S Spanish is currently the only language partially scored by the automated system.

Importantly, the performance of all A.I.-based tools used in STAMP is closely monitored by our Content Development and Research teams. In the case of the scoring of select responses, sophisticated statistical analyses are conducted to assess the performance of both our human raters and the A.I. tools. These A.I. tools are only deployed when they have been rigorously validated to ensure that they uphold the same standards of quality, consistency, and accuracy as human processes. In fact, for A.I.-scored responses, our in-house machine-learning models have been shown to match – and in some cases exceed – the already high accuracy and reliability of our human raters.

Do all writing and speaking responses for those languages get rated by A.I.?

Our system only rates responses whose proficiency level it can easily and confidently identify. Responses whose level is more difficult to determine or that may be outliers are passed to a human rater to rate.

What do you mean by “A.I.” when referring to the scoring system?

Our system is not powered by, connected to, or integrated with third-party generative A.I. platforms such as ChatGPT™ or Gemini™. Avant’s automated scoring system is a machine-learning model that was developed in-house and deployed for automated scoring on Avant’s cloud-based servers. Our automated scoring system goes through rigorous testing to ensure the accuracy of its outputs. It is not connected to or influenced by unknown or unreviewed data on the internet.

Is there a chance at Avant, that an entire STAMP test can be solely rated by A.I. with no human rater involved?

Because A.I. is not used in the scoring of Reading and Listening, there is a 0% chance of an entire STAMP test being scored by A.I.

While it is technically possible for all individual test taker responses in the Writing or Speaking sections to be rated by our automated system, it is highly unlikely due to the way our rating system works. For the languages for which Avant currently makes use of its proprietary, automated scoring system (see the list of languages above) for Writing or Speaking, a human rater is involved in scoring one or more individual responses at least 90% of the time, and often at a much higher percentage.

How does Avant mark/identify which responses have been rated by A.I.?

Our system tracks every response rated by every rater–human or automated. Our system is proprietary, and we are not at liberty to reveal whether a response was rated by a human or the automated system.

Are the scores given by A.I. checked by a human rater? If so, do the raters see the A.I. score beforehand?

We have always ensured that at least 20% of all individual responses, whether human-scored or auto-scored, are double-scored by human raters, as is standard among testing organizations. This means that 20% of the individual responses that the automated system rates are automatically also rated by a human. If there is a disagreement between the scores assigned by the human rater and the auto-scoring tool, then a human Rater Manager determines the final score.

Additionally, our rating quality assurance verification processes have always included regular monitoring by our research team. Should any rater, whether a human rater or the auto-scoring tool, demonstrate their rating to be any less accurate than our high standards require, they are retrained until they demonstrate the necessary improvements in accuracy.

No rater is allowed to view another rater’s scores unless they are a Rater Manager, which ensures that ratings are independent from one another and that no one rater’s assigned proficiency level is influenced by that of another rater. This includes the automated system. If there is a discrepancy between scores given by two different raters, it automatically goes to a human Rater Manager to review and make the final rating decision.

How often does a human rater alter an A.I.-given score?

As described above, no rater other than a Rater Manager is allowed to alter another’s score–whether human or not. See the answer above to what happens if there is a discrepancy.

Avant prides itself on maintaining the highest rating and accuracy standards, as evidenced by our published research. Those standards continue to guide our processes, and we stand by the accuracy of both our human and automated raters.

우리는 A.I.를 인간의 전문성을 대체하는 것이 아니라, 그것을 향상시키고 지원하는 도구로 보고 있습니다. 인간의 통찰력과 신중하게 통제된 A.I.를 결합함으로써, 우리의 평가가 모든 시험 응시자와 우리의 데이터에 의존하는 조직들에게 유효하고, 신뢰할 수 있으며, 신뢰할 수 있는 것임을 보장합니다.